At IHSKAS FOUNDATION, we prioritize your privacy and are deeply committed to safeguarding your personal information. This Privacy Policy outlines the types of data we collect, how we process it, the conditions under which we share it, and your rights concerning your personal data. By using our website and services, you signify your acceptance of the terms in this Privacy Policy. If you disagree with any aspect of this Policy, we advise that you discontinue use of our platform.

1. Data Collection: Scope and Categories

The types of personal data we collect may vary depending on your interactions with our platform and the services you utilize. We gather both personal information (data that identifies you directly) and non-personal information (data that does not directly identify you but may still be traceable to you under certain circumstances). The main categories of data we collect include, but are not limited to:

• Identity Data: Including but not limited to your full name, age, date of birth, gender, government-issued identification numbers, and any other identifying details you voluntarily provide.
• Contact Data: Email address, phone number, mailing address, and other communication preferences.
• Transaction Data: Records related to donations, philanthropic activity, event attendance, and financial transactions processed via our third-party partners.
• Technical Data: IP address, device type, browser details, and details of your visits to our website, including traffic data, location data, and other communication data.
• Usage Data: Information about how you navigate and interact with our website, including the pages you visit, the time spent on our platform, and the links you click.
• Marketing and Communication Data: Preferences in receiving updates, newsletters, promotions, and your interactions with our communications.

2. Purposes for Collecting Data

We collect your personal data for a variety of legitimate business purposes that include, but are not limited to:

• Verification and Authentication: We utilize your identity and contact data to verify your identity, ensure compliance with governmental regulations, and mitigate fraudulent activity.
• Processing Donations and Providing Donor Support: We use your data to facilitate and confirm charitable contributions, issue donation receipts, and maintain transparency.
• User Experience Enhancement: Technical and usage data allow us to optimize your experience by tailoring content, adjusting the layout, and making features more accessible.
• Legal Compliance: Your data may be used to comply with applicable laws, legal processes, or enforceable governmental requests.
• Communication and Marketing: With your consent, we may contact you via email, phone, or other digital communication platforms to inform you about our activities, fundraising events, and opportunities to support our initiatives.

3. Third-Party Data Sharing

While we endeavor to minimize data sharing, we may engage trusted third-party service providers for specific tasks, such as payment processing, IT services, and marketing support. These third parties may access, process, or store your personal data under strict confidentiality agreements. Data sharing scenarios include:

• Payment Processors: When you make a donation, your payment information is securely handled by third-party gateways like Razorpay, which follow stringent security protocols.
• Service Providers: We work with IT service providers, data analytics companies, and cloud storage platforms to ensure the smooth operation of our website and services. These partners are bound by legal agreements to maintain the confidentiality of your data.
• Legal Obligations: If required by law, we may disclose your data to legal authorities or governmental bodies to comply with legal requirements, court orders, or law enforcement requests.

4. Cookies and Tracking Technologies

Our platform utilizes cookies and similar tracking technologies to collect information that enhances your browsing experience. By using cookies, we aim to:

• Personalize Content: Cookies help us remember your preferences, login information, and past interactions to customize your experience.
• Analyze Traffic: We track website activity to gain insights into user behavior, which helps us improve website design, content, and functionality.

You retain the right to control cookie settings through your browser. Please note that disabling cookies may impact your ability to access certain features of the website.

5. Security Protocols and Data Protection

We are committed to using commercially reasonable efforts to ensure that your personal information remains secure. We implement several layers of protection, including encryption technologies, secure storage environments, and access controls to mitigate risks of unauthorized access. However, it is important to note that no system is completely invulnerable, and while we take appropriate steps, we cannot guarantee the absolute security of your data.

6. Data Retention and Disposal

We retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, tax, or reporting obligations. Where possible, we may anonymize your data, allowing us to use it for research purposes without identifying you as an individual. Data that is no longer required will be securely destroyed in compliance with industry standards and legal requirements.

7. Advertising and Analytics

We may partner with third-party advertising networks and analytics providers who use cookies, pixels, and other tracking technologies to deliver targeted advertisements and content across platforms. These third parties may collect information about your online activities across websites over time to provide you with tailored content. You have the option to opt-out of targeted ads via browser settings or using third-party tools.

8. Data Transfers Across Jurisdictions

Your data may be transferred to, and processed in, countries other than India, where data protection laws may differ. We take necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where the data is transferred. Any cross-border transfer of personal data will be governed by standard contractual clauses or similar mechanisms designed to safeguard your privacy rights.

9. Your Rights and Choices

You have the following rights concerning your personal data:

• Access and Correction: You may request access to your personal information at any time and request corrections if the information is inaccurate or outdated.
• Data Portability: Under certain conditions, you may request to receive your personal data in a structured, commonly used, and machine-readable format.
• Erasure and Restriction: You have the right to request the deletion or restriction of your data in certain circumstances.
• Objection to Processing: You may object to our processing of your data if we are using it for direct marketing purposes.

If you wish to exercise any of these rights, you may contact us at contact@ihskasfoundation.org. We will respond to your request within the timeframe set out by applicable law.

10. Children's Privacy

We do not knowingly collect or process personal data from children under the age of 18. If we discover that we have inadvertently gathered data from a minor, we will take immediate steps to delete such information from our records. Parents or guardians may contact us to request the removal of their child’s data.

11. Policy Updates and Changes

IHSKAS FOUNDATION reserves the right to modify or update this Privacy Policy at any time. Changes to this Policy will be posted on our website, and where applicable, notified to you via email or platform notifications. We encourage you to periodically review this Policy to remain informed about how we are protecting your personal data.

Contact Us

If you have any questions, concerns, or grievances about our privacy practices, you may contact our Grievance Officer at the following:

• Email: contact@ihskasfoundation.org
• WhatsApp: +91 7800083019

We will endeavor to address all grievances and concerns within 30 days of receipt.